Return and Refund Policy for iptvexpert.pro

Last Updated: November 21, 2024

At IPTVExpert.pro, we are dedicated to providing you with high-quality IPTV services. If you’re not completely satisfied with your purchase, we offer a straightforward refund policy and customer support to resolve any issues. Please take a moment to review our Return and Refund Policy below.

1. Refund Policy

We offer refunds for the following reasons:

• Technical Difficulties: If you experience technical issues that our support team cannot resolve.
• Service Expectations: If our service does not meet your expectations or the advertised features.
• Accidental or Duplicate Purchases: If you made an accidental purchase or a duplicate order.

However, we do not offer refunds for:

• Change of Mind: If you change your mind after purchase.
• Product Misunderstanding: If you fail to read the product description or system requirements before purchasing.
• User Error: If you are unable to use the service due to user error.
• Exceeding Stream Limits: If you exceed the maximum number of simultaneous streams allowed under your plan.
• No Contact with Support: If you did not contact our support team before requesting a refund.

To request a refund, please contact us via email at [email protected] or through our contact page. Please include your order number and the reason for your refund request. Our team will review your request and provide further instructions within 3 business days.

2. Return Policy

As our services are digital and non-returnable, we do not accept returns or exchanges for any digital services once purchased and activated.

However, if you encounter any technical difficulties or issues with the service, we encourage you to reach out to our customer support team at [email protected] or through our contact page. We will work with you to resolve the issue promptly and ensure that your experience meets your expectations.

3. How to Contact Us

If you have any questions or need further assistance with our Return and Refund Policy, please feel free to contact us:

• Email: [email protected]
• Contact Page: Contact us – IPTVExpert

We appreciate your business and are here to help provide the best IPTV experience possible. Thank you for choosing IPTVExpert.pro!